Subscription Box Nightmare! Oh, Dear, I'm Angry!
Good Monday Morning,
I really, really, really, hate(can you tell really) to start the week off with a rant, but I just had to get this off of my chest!
As most of you know because I've shared this with ya'll many times...I live on a fixed income due to my disability, but, do make decent extra making and selling all the things that I share with you on my blog, so, with that said.....I've read on more blogs than I can count about all the lovely and beautiful monthly subscription boxes that are out there. Make-up boxes, fashion boxes, mixed boxes, food boxes, pet and baby boxes....I mean, I just couldn't believe of all the monthly boxes out there until I read about them.
So, at the first of April and paying my rent and other bills, I decided to TREAT MYSELF to one of these boxes! I had read many blog articles and in fashion magazines about one that sounded interesting....it had make-up....snacks....and fashion items.....wow, sounded just like what I wanted for my treat. I went to the site and read all about it...picked out a 1st time subscription price....my way of thinking was that I would order just one to see if I really like it. The order was placed and BAM, I was so darn excited! Now, not for legal reasons, but reasons I will share with you later in this story, I'm not naming the company. I went to bed that night so excited....just couldn't wait to get it. The site had said Free Shipping and would get it within 8 days OR SO!!! The next morning I get up and sure enough they had already taken money out of my account, so, I just knew my box was on the way.
I then went on Facebook and found the page and gave them a Like and told them how excited I was to have ordered their box....and, WOW, about an hour later had a message from them stating they were glad also that I had found them. Well, about two days went by and I still hadn't received an email with tracking info....well, I thought, maybe they have so many women ordering right now, that they are a LITTLE BEHIND and I would very soon get tracking info.....WRONG! So, when that afternoon rolled by and still no tracking info, I then went back to Facebook and did what I SHOULD HAVE DONE BEFORE I ORDERED and read comments from other subscribers...was I SHOCKED!
I would say that one to two comments out of every 6 or so were from people that were having the same problem...no tracking info.....waiting on monthly and special edition boxes for 2 to 3 months....or tracking info with Fed Ex saying "in transit" for weeks! Well, to say I was upset and shocked was an under statement....so, I started posting comments that reflected how I felt....and commenting on others comments to let them know I was in the same fix! After about a week or so, I FINALLY got a tracking number....but, that is when the real fun began. To be honest, I think I became a little obsessed with the situation....I began going to Fed Ex daily...hourly....half hourly...minute by minute....checking to see what was going on. It seemed that after DAYS AND DAYS my box was still in California!
Also, during this time, myself and any other person who complained on Facebook, would get either BLASTED by all the lovers of this box or get a reply from company saying "your order would be shipped soon". I would stare at the computer screen all day long checking on status updates on package, and, unfortunately make myself get more angry( this is what I looked like and what I wanted to do):
So, after much frustration and finally calling Fed Ex, I find out about Fed Ex Smart Post, which means that Fed Ex will pick up package from shipper and then take it to USPS and it will work it's way through the mail system from Cali to Georgia. Fed Ex site it is still just sitting in Cali with an expected delivery date of April 28th! I ordered on the 1st...do not get til the 28th! Doesn't make sense....I've order things from across the globe and NEVER has it taken this long. I know some may wonder why I'm so upset....the thing is $39.95 is alot for someone like me....that is a huge bag of dog food for my Odawg....dinner out with a friend....a new outfit a Belks or TJ Max....anything,but having my money taken out the very next day....a package bought and paid for and NO ONE can tell me when I will get it or why it is taking so long!
Whew.....ok, I'm done.....I just had to share this story with you, my friends....get it off my chest....now. more wonderful and glorious java.....and sitting outside enjoying my beautiful garden!
I hope everyone has a Blessed day,
Deborah
I really, really, really, hate(can you tell really) to start the week off with a rant, but I just had to get this off of my chest!
As most of you know because I've shared this with ya'll many times...I live on a fixed income due to my disability, but, do make decent extra making and selling all the things that I share with you on my blog, so, with that said.....I've read on more blogs than I can count about all the lovely and beautiful monthly subscription boxes that are out there. Make-up boxes, fashion boxes, mixed boxes, food boxes, pet and baby boxes....I mean, I just couldn't believe of all the monthly boxes out there until I read about them.
So, at the first of April and paying my rent and other bills, I decided to TREAT MYSELF to one of these boxes! I had read many blog articles and in fashion magazines about one that sounded interesting....it had make-up....snacks....and fashion items.....wow, sounded just like what I wanted for my treat. I went to the site and read all about it...picked out a 1st time subscription price....my way of thinking was that I would order just one to see if I really like it. The order was placed and BAM, I was so darn excited! Now, not for legal reasons, but reasons I will share with you later in this story, I'm not naming the company. I went to bed that night so excited....just couldn't wait to get it. The site had said Free Shipping and would get it within 8 days OR SO!!! The next morning I get up and sure enough they had already taken money out of my account, so, I just knew my box was on the way.
I then went on Facebook and found the page and gave them a Like and told them how excited I was to have ordered their box....and, WOW, about an hour later had a message from them stating they were glad also that I had found them. Well, about two days went by and I still hadn't received an email with tracking info....well, I thought, maybe they have so many women ordering right now, that they are a LITTLE BEHIND and I would very soon get tracking info.....WRONG! So, when that afternoon rolled by and still no tracking info, I then went back to Facebook and did what I SHOULD HAVE DONE BEFORE I ORDERED and read comments from other subscribers...was I SHOCKED!
I would say that one to two comments out of every 6 or so were from people that were having the same problem...no tracking info.....waiting on monthly and special edition boxes for 2 to 3 months....or tracking info with Fed Ex saying "in transit" for weeks! Well, to say I was upset and shocked was an under statement....so, I started posting comments that reflected how I felt....and commenting on others comments to let them know I was in the same fix! After about a week or so, I FINALLY got a tracking number....but, that is when the real fun began. To be honest, I think I became a little obsessed with the situation....I began going to Fed Ex daily...hourly....half hourly...minute by minute....checking to see what was going on. It seemed that after DAYS AND DAYS my box was still in California!
Also, during this time, myself and any other person who complained on Facebook, would get either BLASTED by all the lovers of this box or get a reply from company saying "your order would be shipped soon". I would stare at the computer screen all day long checking on status updates on package, and, unfortunately make myself get more angry( this is what I looked like and what I wanted to do):
So, after much frustration and finally calling Fed Ex, I find out about Fed Ex Smart Post, which means that Fed Ex will pick up package from shipper and then take it to USPS and it will work it's way through the mail system from Cali to Georgia. Fed Ex site it is still just sitting in Cali with an expected delivery date of April 28th! I ordered on the 1st...do not get til the 28th! Doesn't make sense....I've order things from across the globe and NEVER has it taken this long. I know some may wonder why I'm so upset....the thing is $39.95 is alot for someone like me....that is a huge bag of dog food for my Odawg....dinner out with a friend....a new outfit a Belks or TJ Max....anything,but having my money taken out the very next day....a package bought and paid for and NO ONE can tell me when I will get it or why it is taking so long!
Whew.....ok, I'm done.....I just had to share this story with you, my friends....get it off my chest....now. more wonderful and glorious java.....and sitting outside enjoying my beautiful garden!
I hope everyone has a Blessed day,
Deborah
That's very misfortunate. I hope the box delights you in order to make up for your experience.
ReplyDeleteEash! What a nightmare!
ReplyDeleteThanks for joining the Link Up this week!